Marisol Reyes
marisol.reyes
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Marisol's laptop
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08:00–17:00 Mon,Tue,Wed,Thu,Fri,Sat
Details
- Username
marisol.reyes- Windows SID
S-1-5-21-2913701294-1885043118-3277431029-1119- Device
- Marisol's laptop
- OS
- Windows 11 Pro 24H2
- Agent
- 1.0.20.0
- Last seen
- 13h ago
- Groups
- Customer Support
- Microsoft 365
- Not linked
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Focus & time split — 2026-09-03
Focus blocks are runs of 25+ min · sample-based estimateFocus score = 100 x (0.45 x focus-block share + 0.35 x productive share + 0.20 x switch factor), where focus-block share is minutes inside focus blocks over non-idle minutes, productive share is productive samples over non-idle samples, and switch factor is 1 - (context switches per hour / 30), floored at 0. Collaboration is not a term in it, so an agent that cannot report calls is not scored down. Explainable by design: every input is shown beside it and you can recompute it by hand. It describes one person's day shape against their own role — it is not a ranking and different roles produce different shapes. Sample-based estimate: hours are sample counts multiplied by this client's current sample interval, not measured clock time, so changing the interval re-scales history. Focus blocks additionally require at least 80% of the minutes in the block to carry a full minute's samples.
1932 samples arrived late on 2026-09-03 — captured on the endpoint while it was offline and uploaded once it reconnected. This stretch is recorded work, not a gap.
Activity summary
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Activity timeline (last 14 days)
Microsoft 365
No linked Microsoft 365 account.
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